Welcome to Gigi's Laundry Delivery Service

 

Hablamos Español y podemos ayudarte en cualquier necesidad o duda. 

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

Services & Prices

Join Our Reward's Card Program! The more you use our service the closer you get to a discount!

No sign up required

First Machine On US (40 LBS) extra machines charge may apply depending on your load.



Schedule A Pickup




We offer a range of specialized services tailored to meet your individual needs.


NOTICE


There is a 
delivery fee for more than a 20 
miles radius of Hauppauge

(FEE: $15.99)

 

For Towns: Nassau County, Town of Riverhead, Town Southampton, Town of East Hampton and Town of Southold.

Sorry for the inconvenience .

We supply plastic bags on rainy and snowy days to safeguard your laundry from inclement weather.

OUR REVIEWS ON GOOGLE

"Their service is amazing and very convenient. My clothes smelled great, and service was above par. Using it for the first time I had many questions. Angela was kind, patient and quick to respond. Her name suits her, Angela is truly an angel."

- Joan Castle

"Very friendly, trustworthy love the services they provide and yes I will use them again and will recommend them to my friends and family."

- claribel ayala

Within an hour of inquiring about laundry service through GiGi’s website, I received a prompt reply via email at which time the laundry pickup time was confirmed. Driver was exactly on time. The laundry gets weighed then you receive a text message containing a link to pay for the laundry. Once payment is received, they get to work! From 8am pickup, laundry was delivered at 12:25pm. Would recommend 👍🏼


-Jen

At first, I wasn't sure if I wanted to use the service because I was always accustomed to doing my own laundry, but I had less time to do so I called them. They were punctual and called me when they were on their way to make the pickup as seamless as possible. I have a history of having extremely sensitive skin, so I was hesitant to try the service but I'm glad i did because it saves me so much time and money in the long run. They were kind and helpful with all the concerns I was having such as if the clothes were going to be folded, if they were using the correct detergent, if the lint was being removed, and even if the colored clothes were being separated from the rest. When I called, they were polite and companionate about my concerns and reassured me that they were making sure that things got done the right way. I already recommended their services to my friends and family and none of them had any problems at all, i highly recommend giving it a try, you would be surprised how beneficial it is to save time doing laundry!!!

-Yadiel Abreu



Frequently Asked Questions

What are your operating hours?

  • Our operating hours are from 8:00 AM to 10:00 PM, Open Tuesday-Sunday!
  • Office Hours 8:00 AM - 5:00 PM

How much does your service cost?

Pricing couldn’t be easier. Regular wash is charged $1.75 per pound and a minimum charge of $30.00 under 17 pounds. Delicate Garments and large bedding, rug and outdoor fabric items are priced by the piece.

Do you offer pickup and delivery services only?

Yes, we offer convenient delivery services to make your laundry experience hassle-free. Not open to the public. 

When will my laundry be picked up and delivered?

That depends on your neighborhood . We make every effort to build our routes to make sure you have a consistent and convenient pickup/drop-off same day delivery.

Please note that in some areas where we do not operate on weekends, delivery farther than 30 miles will be on the next business day.

  • Additionally, please note that any laundry greater than 60 lbs may require a 2-day delivery.
  • Any laundry greater than 100 lbs may require a 3-day delivery.
  • Any laundry greater than 150 lbs may require a 4-day delivery.

 

What payment methods do you accept?

We accept cash, credit cards, Square, Zelle and Cash App payments for your convenience.

Is there a delivery charge?

There are no pickup or delivery fees locally. However, there are service fees in certain areas that we have challenges in servicing. Outside the radius of 20 miles there is a delivery fee of $15.99.

What if I'm not home for pickup and deliver?

No problem. Just leave the laundry somewhere we can access it and then send a message or give us a call to talk about your Pickup/Delivery Instructions. Many customers have us leave their laundry at their back door or in a foyer if they are not home. Whenever possible, please write a drop-off site that’s protected from the elements.

When is the latest I can schedule a pickup?

We prefer you schedule your pickup by 8:00 am the day of your pickup. This allows enough time for the drivers to plan their routes for the day.

Is there a way that Gigi's Laundry Service could remind me to leave my laundry out for delivery?

Sure. We send all of our customers email and text reminders 24 hours before scheduled pickups.

I forgot to leave my laundry out for pickup day. What should I do?

Contact Customer Service by calling (516)522-1246 or emailing info.gigislaundryservice@gmail.com. If our drivers are still in your area, we will make every effort to arrange for a pickup.

Can you pick up and deliver to my work place?

Absolutely. Many of our customers have pickup and deliver to their workplace. Just specify in your laundry preferences the pickup and delivery details.

It's raining outside and I'm afraid my clean laundry will get wet. What should I do?

When the weather’s bad we double-bag your laundry to make sure it’s protected from the elements. We always do our best to protect your laundry however, we cannot be responsible for laundry that is lost or damaged by the weather or theft after it’s dropped off at your home. Please review the terms and conditions for more details.

Do you wash, dry and fold bedding?

Yes, we do!

I want my laundry washed, dried and folded a specific way, is that possible?

Absolutely! You have full control over how your laundry is done. Choose the water temperature, the type of detergent that we offer, and whether you like fabric softener or not. You can also tell us how you want your clothes dried and folded.

Please Note if you would like to use your own detergent and fabric softener instead of what we offer please email and or call so we can make a note of it when you are scheduling a pick up order.

What happens if you lose/damage some garments?

 

While we are known for our high quality care, mistakes can happen. If we lose or damage an article please notify customer service within 48 hours of the laundry being returned to you. Unfortunately we cannot be responsible for laundry that is lost or damaged after it’s dropped off at your home. Please review the terms and conditions for more details.

 

Cancelation or Rescheduling

Please note that rescheduling or cancellation with less than 12 hours notice is subject to a $15.99 charge.

We retain the right to decline service and will provide a notice of termination.

 

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About us

Gigi's Laundry Service is a locally owned and operated business in Hauppauge, New York. With years of experience in the industry, our team is dedicated to providing exceptional laundry services tailored to meet our customers' needs. We take pride in our attention to detail and commitment to quality, ensuring that every item we wash is treated with care and respect.